Hospitality · Hotel
de Balen Soultan Hotel
Jl. Raden Puguh No.1, Puyung, Praya, Nusa Tenggara Barat, 83521
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Updated: 25 May 2026
Authenticity Score: 55/100
About
de Balen Soultan Hotel is a large property with potential, but it suffers from significant maintenance and cleanliness issues. While some guests enjoy the pool and the strategic location, many report poor service, dirty rooms, and a lack of basic amenities. It's a hit-or-miss experience.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
18
Lowest rating
We analyze 67 public reviews for de Balen Soultan Hotel using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
45/100
Staff Hospitality
50/100
Pro Tip
Check the room condition before checking in.
Swimming pool
Strategic location
Pros & Cons
✓ What Works Well
- Swimming pool
- Strategic location
- Spacious rooms
✗ Areas to Improve
- Poor cleanliness
- Maintenance issues
- Inconsistent service
Frequently Asked Questions
- Is the pool open to the public?
- Is breakfast included?
- Is it near the city center?
User Feedback
Great potential, but needs better management.
The pool is a highlight.
Service and cleanliness need major improvement.
Quick Info
- Category Hospitality
- Neighborhood Jonggat
- City Praya
- State Nusa Tenggara Barat
- Postcode 83521
- Country Indonesia
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