Grand Jatra Hotel Balikpapan
Jl. Jenderal Sudirman No.47, Balikpapan Superblock, Balikpapan, Kalimantan Timur, 76114
Grand Jatra is generally seen as a premium choice in Balikpapan. Guests frequently praise the spacious rooms and the excellent location connected to the mall. While many enjoy the breakfast and professional service, there are recurring complaints about aging facilities, such as bathroom leaks and worn-out linens. It is a solid spot for business and leisure, but some guests feel it needs a refresh to justify its 5-star claims.
We analyze 71 public reviews for Grand Jatra Hotel Balikpapan using our data models and filter out spam to highlight only authentic feedback.
Ask for a sea-view room for a better experience.
✓ What Works Well
- Very spacious rooms
- Excellent location connected to the mall
- Varied and delicious breakfast
✗ Areas to Improve
- Aging facilities and maintenance issues
- Inconsistent service quality
- Limited parking on weekends
- Is the hotel connected to the mall?
- Are the rooms soundproof?
- Is there an airport shuttle service?
Great for business and family
Needs better maintenance
Staff are generally helpful
- Category Hospitality
- Neighborhood Gn. Bahagia
- City Balikpapan
- State Kalimantan Timur
- Postcode 76114
- Country Indonesia
