Hospitality · Business Hotel
Hotel Santika Kelapa Gading
Jl. Raya Kelapa Nias, RT.8/RW.6, Jakarta Utara, Daerah Khusus Ibukota Jakarta, 14240
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Updated: 25 May 2026
Authenticity Score: 75/100
About
Hotel Santika Kelapa Gading is generally well-regarded for its strategic location and friendly staff. Guests appreciate the clean rooms and good breakfast. However, some rooms lack windows, and there are occasional complaints about soundproofing and maintenance. It is a solid, reliable choice for business travelers.
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We analyze 77 public reviews for Hotel Santika Kelapa Gading using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
75/100
Staff Hospitality
80/100
Pro Tip
Request a room with a window if natural light is important to you.
Strategic location
Good breakfast
Pros & Cons
✓ What Works Well
- Strategic location
- Friendly staff
- Good breakfast
✗ Areas to Improve
- Some rooms lack windows
- Poor soundproofing
- Maintenance issues
Frequently Asked Questions
- Is it near the mall?
- Is the breakfast good?
- Are the rooms quiet?
User Feedback
Great value
Staff is very helpful
Needs better soundproofing
Quick Info
- Category Hospitality
- Neighborhood Kelapa Gading
- City Jakarta Utara
- State Daerah Khusus Ibukota Jakarta
- Postcode 14240
- Country Indonesia
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