Hospitality · Business Hotel
Hotel Santika Mataram
Jl. Pejanggik No.32, Mataram Bar., Mataram, Nusa Tenggara Barat, 83121
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Updated: 25 May 2026
Authenticity Score: 85/100
About
Hotel Santika Mataram is highly regarded for its professional service, clean and comfortable rooms, and excellent breakfast. Guests appreciate the strategic location and friendly staff. While some report minor issues with noise or maintenance, it remains a top choice for business and family stays in Mataram.
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We analyze 76 public reviews for Hotel Santika Mataram using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
80/100
Staff Hospitality
85/100
Pro Tip
Request a room on a higher floor to minimize noise from the park.
Breakfast: Excellent
Location: Strategic
Pros & Cons
✓ What Works Well
- Professional and friendly staff
- Clean and comfortable rooms
- Excellent breakfast
✗ Areas to Improve
- Noise from nearby events
- Occasional maintenance issues
- Limited parking
Frequently Asked Questions
- Is it near the city center?
- Is breakfast included?
- Is it suitable for families?
User Feedback
Reliable and comfortable
Great service overall
Excellent breakfast variety
Quick Info
- Category Hospitality
- Neighborhood Mataram
- City Mataram
- State Nusa Tenggara Barat
- Postcode 83121
- Country Indonesia
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