JL Star Hotel
Hospitality · Budget Hotel

JL Star Hotel

Jl. Boulevard Panakkukang Mas No.22, Masale, Makassar, Sulawesi Selatan, 90231

Google Maps Updated: 25 May 2026
Authenticity Score: 78/100
About

JL Star Hotel is a budget-friendly option in a strategic location near Panakkukang Mall. While some guests find it a decent value for a short stay, many others report significant issues with cleanliness, maintenance, and staff service. Complaints about smelly towels, lack of hot water, and slow check-in processes are common. It is best suited for travelers who prioritize location and price over high-end amenities.

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We analyze 67 public reviews for JL Star Hotel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 40/100
Staff Hospitality 45/100
Pro Tip

Check the room condition upon arrival.

Location: Excellent
Cleanliness: Needs improvement
Pros & Cons

✓ What Works Well

  • Strategic location
  • Affordable price
  • Close to shopping malls

✗ Areas to Improve

  • Cleanliness issues
  • Lack of hot water
  • Unprofessional staff
Frequently Asked Questions
  • Is the hotel clean?
  • Is the location good?
  • Are the facilities functional?
User Feedback

Good location for the price.

Needs better maintenance and cleaning.

Staff service is inconsistent.