KFC
Food & Beverage · Fast Food

KFC

Mega Mall Batam Centre, Lt. UG Unit 101/102, Batam, Kepulauan Riau, 29425

Google Maps Updated: 25 May 2026
Authenticity Score: 80/100
About

KFC in Mega Mall is a standard fast-food option, but it is frequently criticized for poor service, long wait times, and inconsistent food quality. While some diners have a decent experience, many report issues with staff attitude and hygiene. It is a convenient location, but the overall experience is often disappointing.

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We analyze 76 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 75/100
Pro Tip

Check your order carefully before leaving the counter to ensure everything is correct.

Global brand
Mall location
Pros & Cons

✓ What Works Well

  • Convenient location
  • Standard menu
  • Affordable

✗ Areas to Improve

  • Poor service
  • Long wait times
  • Inconsistent food quality
Frequently Asked Questions
  • Is it crowded?
  • Is the food fresh?
  • Is it tourist-friendly?
User Feedback

Service is hit or miss.

Food is okay, but service needs improvement.

Convenient but disappointing.