Marina Hotel
Hospitality · Budget Hotel

Marina Hotel

Jl. Yan Paays No.16, Uritetu, Kec. Sirimau, Ambon, Maluku, 97124

Google Maps Updated: 25 May 2026
Authenticity Score: 85/100
About

Guests generally find the location convenient for city access, but the property is widely criticized for poor maintenance and hygiene. While some staff members are praised for being friendly, many reviewers report long wait times, dirty rooms, and issues with basic amenities like towels and Wi-Fi. The overall consensus is that it feels dated and lacks the quality expected for the price point.

Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
20
Lowest rating

We analyze 68 public reviews for Marina Hotel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 35/100
Staff Hospitality 65/100
Pro Tip

Request a room on a lower floor if you want to avoid potential elevator issues, though cleanliness remains a gamble.

Budget-friendly
Central location
Pros & Cons

✓ What Works Well

  • Strategic city center location
  • Friendly and kind staff
  • Affordable for budget travelers

✗ Areas to Improve

  • Poor room hygiene and cleanliness
  • Inconsistent or non-existent Wi-Fi
  • Slow check-in and service
Frequently Asked Questions
  • Is the breakfast menu decent?
  • Why is the Wi-Fi so unreliable?
  • Are the rooms regularly cleaned?
User Feedback

Room maintenance needs urgent attention.

Staff are helpful but overwhelmed.

Breakfast options are very limited.