MAXIM Transportasi Online
Jl. Raya Sawojajar No.8, Ruko Blok NY, Malang, Jawa Timur, 65139
Maxim's office in Malang receives polarized feedback. Users appreciate the simple, affordable, and fast registration process for drivers. However, many drivers and customers report poor customer service, with staff described as unhelpful or rude. Common complaints include lack of support for account issues and driver behavior. It is a functional spot for basic needs, but don't expect premium support.
We analyze 71 public reviews for MAXIM Transportasi Online using our data models and filter out spam to highlight only authentic feedback.
Visit the office early in the morning to avoid long queues, but be prepared for blunt service.
✓ What Works Well
- Affordable pricing
- Fast registration for drivers
- Simple app interface
✗ Areas to Improve
- Unhelpful and rude office staff
- Poor support for account issues
- Inconsistent driver behavior
- How do I reactivate my driver account?
- What are the requirements for priority status?
- Is there a way to contact support faster?
Registration is quick and easy.
Office staff need better training in hospitality.
Support for lost items is lacking.
- Category Other
- Neighborhood Kedungkandang
- City Malang
- State Jawa Timur
- Postcode 65139
- Country Indonesia
