Hospitality · Hotel
New Cempaka Hill Hotel Jember
Jl. Cempaka No.50, Kedawung Kidul, Jember, Jawa Timur, 68117
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Updated: 25 May 2026
Authenticity Score: 65/100
About
New Cempaka Hill Hotel Jember is a large property with potential, but it suffers from significant maintenance and cleanliness issues. While some guests enjoy the pool and the quiet location, many report poor service, dirty rooms, and a lack of basic amenities. It's a hit-or-miss experience.
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We analyze 72 public reviews for New Cempaka Hill Hotel Jember using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
50/100
Staff Hospitality
55/100
Pro Tip
Check the room condition before checking in.
Swimming pool
Quiet location
Pros & Cons
✓ What Works Well
- Swimming pool
- Quiet location
- Spacious rooms
✗ Areas to Improve
- Poor cleanliness
- Maintenance issues
- Inconsistent service
Frequently Asked Questions
- Is the pool open to the public?
- Is breakfast included?
- Is it near the city center?
User Feedback
Great potential, but needs better management.
The pool is a highlight.
Service and cleanliness need major improvement.
Quick Info
- Category Hospitality
- Neighborhood Gebang
- City Jember
- State Jawa Timur
- Postcode 68117
- Country Indonesia
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