Hospitality · Mid-range Hotel
Novotel Balikpapan
Jl. Brigjen Ery Suparjan No.2, Balikpapan, Kalimantan Timur, 76112
Google Maps
Updated: 25 May 2026
Authenticity Score: 75/100
About
Novotel Balikpapan is a reliable choice for many travelers. Guests appreciate the clean, spacious rooms and the convenient location near the mall. While some find the hotel a bit dated, the overall service and breakfast quality are generally well-received. It is a solid, dependable option for both business and leisure.
Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
20
Lowest rating
We analyze 68 public reviews for Novotel Balikpapan using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
75/100
Staff Hospitality
70/100
Pro Tip
Ask for a room with a sea view for a better experience.
City Center Location
Good Breakfast
Pros & Cons
✓ What Works Well
- Clean and spacious rooms
- Strategic location
- Good breakfast
✗ Areas to Improve
- Some areas feel dated
- Inconsistent AC performance
- Occasional service delays
Frequently Asked Questions
- Is it near the mall?
- Is the breakfast good?
- Are the rooms soundproof?
User Feedback
Reliable and clean
Good location
Friendly staff
Quick Info
- Category Hospitality
- Neighborhood Klandasan Ulu
- City Balikpapan
- State Kalimantan Timur
- Postcode 76112
- Country Indonesia
More Hospitality
More in Balikpapan
