Hospitality · 4-Star Hotel
Novotel Tangerang
Jl. Jenderal Sudirman No.1, Tangcity Superblock, Tangerang, Banten, 15117
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Updated: 25 May 2026
Authenticity Score: 88/100
About
Novotel Tangerang is highly regarded for its strategic location, excellent service, and comfortable rooms. Guests appreciate the connection to the mall and the friendly staff. While there are occasional reports of maintenance issues, the overall sentiment is very positive.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Novotel Tangerang using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
85/100
Staff Hospitality
90/100
Pro Tip
The hotel is connected to Tangcity Mall, making it very convenient for shopping and dining.
Pros & Cons
✓ What Works Well
- Strategic location
- Excellent service
- Comfortable rooms
✗ Areas to Improve
- Occasional maintenance issues
- Crowded area
Frequently Asked Questions
- Is it connected to the mall?
- Is the breakfast good?
- Is it clean?
User Feedback
Great stay
Excellent service
Highly recommended
Quick Info
- Category Hospitality
- Neighborhood Babakan
- City Tangerang
- State Banten
- Postcode 15117
- Country Indonesia
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