Nuanza Hotel & Convention
Jl. Raya Cikarang - Cibarusah Km.40 No.17, Pasirsari, Bekasi, Jawa Barat, 17550
Nuanza Hotel is often praised for its luxury feel, spacious rooms, and excellent service. Many guests highlight the friendly staff and good food. However, there are significant complaints regarding rigid policies, deposit requirements, and occasional service delays during busy periods. It is a high-end option that generally delivers, but guests should be aware of potential service inconsistencies.
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Clarify all deposit and extra charge policies upon check-in.
✓ What Works Well
- Luxury feel and spacious rooms
- Excellent service and friendly staff
- Good food quality
✗ Areas to Improve
- Rigid policies and high deposits
- Service delays during busy times
- Confusing parking/access
- Is there a pool?
- Is it family-friendly?
- Are there extra charges?
Feels like home, very luxurious.
Service is top-notch.
Policies can be quite strict.
- Category Hospitality
- Neighborhood Cikarang Selatan
- City Bekasi
- State Jawa Barat
- Postcode 17550
- Country Indonesia
