Pakupatan Bus Station
JL Raya Serang - Jakarta, KM. 04 No. 1B, Serang, Banten, 42121
The terminal has seen significant upgrades, with many users praising the cleaner, more modern facilities and air-conditioned waiting areas. However, persistent issues with aggressive touts, street vendors, and poor road access remain a major frustration for passengers. Security and staff professionalism are areas that need consistent improvement.
We analyze 59 public reviews for Pakupatan Bus Station using our data models and filter out spam to highlight only authentic feedback.
Ignore touts and head straight to official ticket counters.
✓ What Works Well
- Modernized facilities
- Clean waiting areas
- Strategic location
✗ Areas to Improve
- Aggressive touts and vendors
- Poor road access
- Inconsistent security
- Is the terminal safe at night?
- Are there facilities for disabled passengers?
- How to avoid touts?
Much better than before
Still need to watch out for pickpockets
Good facilities but environment is still chaotic
- Category Public Infrastructure
- Neighborhood Banjaragung
- City Serang
- State Banten
- Postcode 42121
- Country Indonesia
