Jl. Plaju No.16, Jakarta Pusat, Jakarta, 10230
PassGo Thamrin is a popular budget-friendly capsule hotel known for its strategic location and clean facilities. While many guests appreciate the value, there are significant complaints about the app-based room control, bedbugs in some rooms, and poor customer service regarding refunds and maintenance. It is a hit-or-miss experience.
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Check the room thoroughly for cleanliness upon arrival.
✓ What Works Well
✗ Areas to Improve
Great value for money
App control is annoying
Cleanliness is inconsistent