Hospitality · Budget Hotel
Puri Kayana Hotel
Jl. K.H. Abdul Hadi No.96, Cipare, Serang, Banten, 42117
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Updated: 25 May 2026
Authenticity Score: 65/100
About
Puri Kayana Hotel is a budget-friendly hotel that is often criticized for its lack of maintenance and cleanliness. While some guests appreciate the location and price, many report issues with mold, smells, and poor service. It is a place that works for a very short, low-budget stay, but it is not recommended for those who value comfort and hygiene.
Our Review Process
20
Most Relevant
7
Newest
20
Highest rating
20
Lowest rating
We analyze 67 public reviews for Puri Kayana Hotel using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
35/100
Staff Hospitality
45/100
Pro Tip
If you choose to stay here, bring your own towels and toiletries.
Budget price
Strategic location
Pros & Cons
✓ What Works Well
- Affordable price
- Strategic location
- Quiet area
✗ Areas to Improve
- Poor cleanliness
- Lack of maintenance
- Unfriendly service
Frequently Asked Questions
- Is there hot water?
- Is it clean?
- Is it safe?
User Feedback
Cheap but dirty
Needs serious renovation
Staff could be more professional
Quick Info
- Category Hospitality
- Neighborhood Kec. Serang
- City Serang
- State Banten
- Postcode 42117
- Country Indonesia
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