Hospitality · Mid-range Hotel
Quest Hotel Balikpapan
Balikpapan Superblok, Jl. Jenderal Sudirman No.11 Blok H, Balikpapan, Kalimantan Timur, 76114
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Updated: 25 May 2026
Authenticity Score: 76/100
About
Quest Hotel is generally well-liked for its friendly staff and excellent location near the mall. Guests appreciate the value for money, though some note that the hotel is aging and could use some maintenance. It is a solid choice for business and short stays, with many guests praising the helpfulness of the staff.
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We analyze 74 public reviews for Quest Hotel Balikpapan using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
70/100
Staff Hospitality
80/100
Pro Tip
The hotel is within walking distance to Pentacity Mall.
Mall Proximity
Friendly Staff
Pros & Cons
✓ What Works Well
- Friendly and helpful staff
- Excellent location near the mall
- Good value for money
✗ Areas to Improve
- Aging facilities
- Limited parking
- Occasional maintenance issues
Frequently Asked Questions
- Is it near the mall?
- Is the breakfast good?
- Is there a shuttle service?
User Feedback
Great service
Convenient location
Good value
Quick Info
- Category Hospitality
- Neighborhood Gn. Bahagia
- City Balikpapan
- State Kalimantan Timur
- Postcode 76114
- Country Indonesia
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