Jl. Karang Mas, Sejahtera, South Kuta, Bali, 80364
Guests are generally blown away by the stunning architecture, multiple pools, and the lush, expansive grounds. The staff receives high praise for their warmth and helpfulness, often going above and beyond to make stays special. However, the resort's massive size leads to frustration with the shuttle tram system, which often has long wait times. Some visitors feel the rooms are starting to show their age and lack modern tech like smart TVs. While the food is high quality, it is quite expensive, and some guests felt the dining options were limited for the price point.
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Request a room in the 4400 block for the best bay views and easier access to facilities.
✓ What Works Well
✗ Areas to Improve
Staff are super helpful and welcoming
The resort is beautiful but needs better crowd management
Food is delicious but pricey