Sans Hotel Box Mansion Surabaya
Jl. Pakis Tirtosari No.12, RT.005/RW.05, Pakis, Surabaya, Jawa Timur, 60256
Guests appreciate the strategic location and affordable pricing, but the experience is marred by poor maintenance and lack of basic amenities. Many report issues with cleanliness, such as stained sheets and mosquitoes. Staff hospitality is frequently criticized as being unhelpful or rude. It is seen as a basic transit spot rather than a comfortable stay for families.
We analyze 71 public reviews for Sans Hotel Box Mansion Surabaya using our data models and filter out spam to highlight only authentic feedback.
Always carry your own blanket and toiletries, as the hotel provides minimal supplies.
✓ What Works Well
- Strategic location near malls
- Very affordable pricing
- Easy access to local street food
✗ Areas to Improve
- Poor room hygiene and cleanliness
- Lack of basic amenities like blankets and towels
- Unfriendly or unhelpful staff
- Is there an elevator?
- Are there blankets provided?
- Is the location safe for families?
Room maintenance needs urgent attention
Staff service is inconsistent and often poor
Good for a quick transit but not for long stays
- Category Hospitality
- Neighborhood Sawahan
- City Surabaya
- State Jawa Timur
- Postcode 60256
- Country Indonesia
