Sentosa Hotel Bekasi
Jl. Cut Mutia No.30, Bekasi, Jawa Barat, 17113
Sentosa Hotel Bekasi is a budget-friendly transit spot that has gained a notorious reputation. While some guests appreciate the low price and strategic location, many report serious safety concerns, including being followed by suspicious individuals after checkout. Cleanliness is a major pain point, with frequent complaints about stained linens and poor room maintenance. The staff's hospitality is inconsistent, often described as unfriendly or unhelpful. Overall, it is widely considered a place to avoid for families or solo travelers.
We analyze 69 public reviews for Sentosa Hotel Bekasi using our data models and filter out spam to highlight only authentic feedback.
Check the room thoroughly before settling in, and be extremely cautious when leaving the premises.
✓ What Works Well
- Very affordable pricing
- Strategic location near main roads
- Spacious parking area
✗ Areas to Improve
- Severe safety and security concerns
- Poor hygiene and stained linens
- Unfriendly and unhelpful staff
- Is it safe to stay here?
- Why are there people following guests?
- Is the room clean?
Avoid this place due to safety risks.
The room condition is far below expectations.
Staff service needs major improvement.
- Category Hospitality
- Neighborhood Margahayu
- City Bekasi
- State Jawa Barat
- Postcode 17113
- Country Indonesia
