Smart Hotel Thamrin Jakarta
Jl. Tanjung Karang No.2, RT.10/RW.20, Jakarta, Daerah Khusus Ibukota Jakarta, 10230
Smart Hotel Thamrin is currently struggling with long-term renovations that have severely impacted the guest experience. While the location is perfect for business travelers and those using the airport train, the hotel is widely described as dirty, dusty, and poorly maintained. Many guests feel the current state of the hotel makes it unsuitable for stays, with complaints about broken facilities, noise, and unprofessional management.
We analyze 76 public reviews for Smart Hotel Thamrin Jakarta using our data models and filter out spam to highlight only authentic feedback.
Check if the renovation is complete before booking; otherwise, look for alternatives nearby.
✓ What Works Well
- Unbeatable location near BNI City station
- Friendly staff despite the conditions
- Affordable price
✗ Areas to Improve
- Ongoing construction noise and dust
- Poor cleanliness and maintenance
- Inconsistent service and management
- Is the hotel still under renovation?
- Is it safe to stay here?
- Why are the rooms so dirty?
Wait until renovations are finished.
Location is the only saving grace.
Not worth the money right now.
- Category Hospitality
- Neighborhood Kb. Melati
- City Jakarta
- State Daerah Khusus Ibukota Jakarta
- Postcode 10230
- Country Indonesia
