The Axana Hotel
Hospitality · Business Hotel

The Axana Hotel

Jl. Bundo Kanduang No.14-16, Kp. Pd., Padang, Sumatera Barat, 25119

Google Maps Updated: 25 May 2026
Authenticity Score: 72/100
About

The Axana Hotel is a business hotel with a strategic location and a nice lobby. However, guests frequently report issues with aging facilities, cleanliness, and inconsistent service. While some find it comfortable and spacious, others are disappointed by the lack of maintenance and poor amenities. It is a functional choice for a short stay, but don't expect a high-end experience.

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We analyze 66 public reviews for The Axana Hotel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 60/100
Staff Hospitality 65/100
Pro Tip

Request a room on a higher floor for better views and less noise.

Central Location
Swimming Pool
Pros & Cons

✓ What Works Well

  • Strategic location
  • Spacious rooms
  • Nice lobby

✗ Areas to Improve

  • Aging facilities
  • Cleanliness concerns
  • Inconsistent service
Frequently Asked Questions
  • Is breakfast included?
  • Is there a swimming pool?
  • Is the hotel near the city center?
User Feedback

Great location, but the hotel needs renovation.

Spacious, but the facilities are very old.

Staff service is hit or miss.