The Chinese National Restaurant
Food & Beverage · Chinese Buffet

The Chinese National Restaurant

Pantai Indah Kapuk St, RT.6/RW.2, Swissotel Jakarta PIK Avenue, North Jakarta City, Jakarta, 14470

Google Maps Updated: 25 May 2026
Authenticity Score: 78/100
About

The restaurant offers a visually stunning 1920s Shanghai-inspired setting that many guests find impressive. While the food quality, particularly the Peking Duck and dim sum, receives praise, the transition to a buffet system has caused significant friction. Many diners feel the service is slow and the buffet management is confusing, with long wait times for food delivery. Communication regarding menu changes and reservation policies is a recurring pain point. Overall, it is a hit-or-miss experience where the ambiance often outshines the operational execution.

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We analyze 70 public reviews for The Chinese National Restaurant using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 72/100
Value for Money 65/100
Pro Tip

Check for bank promo deals before booking, as they significantly improve the value proposition.

Buffet Style
High-end Ambience
Pros & Cons

✓ What Works Well

  • Stunning 1920s Shanghai-inspired decor
  • High-quality Peking Duck and dim sum
  • Attentive individual staff members

✗ Areas to Improve

  • Confusing and slow buffet service system
  • Poor communication regarding menu changes
  • Inconsistent food replenishment
Frequently Asked Questions
  • Is the buffet self-service or ordered?
  • Why are there long wait times for food?
  • Are the menu items updated on the website?
User Feedback

The buffet system feels like a canteen rather than a 5-star experience.

Staff are friendly but clearly overwhelmed during peak hours.

The decor is spot on, but the food variety needs improvement.

Quick Info