Hospitality · Resort & Restaurant
The Heritage Resort & Restaurant Bukit Lawang
Bukit Lawang, Bohorok, Langkat, Sumatera Utara, 20852
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Updated: 25 May 2026
Authenticity Score: 70/100
About
A resort with a great location but mixed reviews regarding quality and service. While some guests enjoy the views and staff, many report issues with cleanliness, maintenance, and noise. It is often seen as overpriced for the facilities provided.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for The Heritage Resort & Restaurant Bukit Lawang using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
50/100
Staff Hospitality
60/100
Pro Tip
Bring earplugs if you plan to stay here, as noise can be an issue.
River View
Resort Style
Pros & Cons
✓ What Works Well
- Great location
- Nice views
- Friendly staff
✗ Areas to Improve
- Cleanliness issues
- Noise from karaoke
- Maintenance problems
Frequently Asked Questions
- Is it quiet at night?
- Are the rooms clean?
- Is the food good?
User Feedback
Great view, bad maintenance
Too noisy
Overpriced
Quick Info
- Category Hospitality
- Neighborhood Langkat
- City Langkat
- State Sumatera Utara
- Postcode 20852
- Country Indonesia
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