Umalas Hotel and Residence
Jl. Umalas II No.83, Kerobokan, Badung, Bali, 80361
This property is widely criticized for being run-down and poorly maintained. Guests report significant issues with cleanliness, including mold, stained linens, and broken facilities like elevators and air conditioning. While some guests find the staff friendly, the overall consensus is that the hotel does not match its advertised photos and is not worth the price.
We analyze 71 public reviews for Umalas Hotel and Residence using our data models and filter out spam to highlight only authentic feedback.
Check recent reviews before booking, as the property condition appears to be deteriorating rapidly.
✓ What Works Well
- Good location
- Spacious rooms
- Nice pool
✗ Areas to Improve
- Severe lack of maintenance
- Dirty rooms and bathrooms
- Broken facilities (lift, AC, WiFi)
- Is the elevator working?
- Is the WiFi reliable?
- Are the photos accurate?
Deceptive marketing
Needs major renovation
Friendly staff but overwhelmed
- Category Hospitality
- Neighborhood Kuta
- City Badung
- State Bali
- Postcode 80361
- Country Indonesia
