Hospitality · Budget Hotel
Best Hotel
Jl. Kedungsari No.29, Wonorejo, Kec. Tegalsari, Surabaya, Jawa Timur, 60263
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Updated: 25 May 2026
Authenticity Score: 70/100
About
Best Hotel is a budget option that receives mixed reviews. While some guests appreciate the strategic location and low price, many complain about poor cleanliness, maintenance issues, and rude staff. It is often described as a basic place for a quick stay, but not for those expecting comfort.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Best Hotel using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
40/100
Staff Hospitality
50/100
Pro Tip
The security staff is often praised, but the reception can be hit-or-miss.
Strategic location
Budget price
Pros & Cons
✓ What Works Well
- Strategic location
- Cheap
- Friendly security
✗ Areas to Improve
- Dirty rooms
- Poor maintenance
- Rude receptionists
Frequently Asked Questions
- Is it clean?
- Is the parking space large?
- Is it near Tunjungan Plaza?
User Feedback
Good for the price
Dirty and smelly
Staff needs training
Quick Info
- Category Hospitality
- Neighborhood Tegalsari
- City Surabaya
- State Jawa Timur
- Postcode 60263
- Country Indonesia
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