Hospitality · Budget Hotel
Cleo Hotel Tunjungan
Jl. Jenderal Basuki Rachmat No.11, Embong Kaliasin, Surabaya, Jawa Timur, 60271
Google Maps
Updated: 25 May 2026
Authenticity Score: 84/100
About
Cleo Hotel Tunjungan is a budget-friendly hotel with an excellent location right across from Tunjungan Plaza. Guests appreciate the convenience and friendly staff. However, cleanliness is a major issue, with many reports of pests, stained linens, and poor maintenance. It's a good spot for a quick, cheap stay, but don't expect high standards of hygiene.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Cleo Hotel Tunjungan using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
40/100
Staff Hospitality
70/100
Pro Tip
Check the room for cleanliness before settling in.
Location: Central
Price: Budget
Pros & Cons
✓ What Works Well
- Unbeatable location
- Friendly staff
- Affordable price
✗ Areas to Improve
- Pest issues
- Cleanliness lapses
- Small rooms
Frequently Asked Questions
- Is it near the mall?
- Is it clean?
- Is it noisy?
User Feedback
Great location.
Needs better cleaning.
Good for a quick stay.
Quick Info
- Category Hospitality
- Neighborhood Genteng
- City Surabaya
- State Jawa Timur
- Postcode 60271
- Country Indonesia
More Hospitality
More in Surabaya
