Grand Valonia
Hospitality · Hotel

Grand Valonia

Gg. Paving No.1, Krajan Barat, Jember, Jawa Timur, 68121

Google Maps Updated: 25 May 2026
Authenticity Score: 70/100
About

Grand Valonia offers a mixed bag for guests in Jember. While many appreciate the aesthetic, the pool, and the rooftop views, there are recurring complaints about cleanliness and maintenance. Some guests feel the service doesn't match the price point, especially in the older building. It's a decent spot if you get a room in the new wing, but consistency is a major issue.

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We analyze 73 public reviews for Grand Valonia using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 55/100
Staff Hospitality 65/100
Pro Tip

Always request a room in the new building to ensure a better experience.

Rooftop cafe
Swimming pool
Pros & Cons

✓ What Works Well

  • Beautiful rooftop and pool area
  • Strategic location near university
  • Spacious rooms in the new building

✗ Areas to Improve

  • Inconsistent room cleanliness
  • Poor maintenance in older building
  • Slow or unresponsive service
Frequently Asked Questions
  • Is the pool open to the public?
  • Are the rooms in the old building worth it?
  • Is breakfast included?
User Feedback

The new building is much better than the old one.

Great view, but the service needs a serious upgrade.

Not quite the bang for the buck I expected.