Hospitality · Budget Hotel
Hotel NEO Gubeng
Jl. Jawa No.17-19, Gubeng, Surabaya, Jawa Timur, 60281
Google Maps
Updated: 25 May 2026
Authenticity Score: 83/100
About
Hotel NEO Gubeng is generally well-liked for its clean, stylish rooms and friendly staff. Guests appreciate the value for money and the convenient location. However, some have reported issues with room maintenance, such as leaking AC or small pests, and noise insulation. It's a good budget-friendly option, but consistency in maintenance seems to be a slight issue.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Hotel NEO Gubeng using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
70/100
Staff Hospitality
85/100
Pro Tip
Check the AC and bathroom upon check-in.
Style: Modern
Price: Budget
Pros & Cons
✓ What Works Well
- Clean and stylish rooms
- Friendly and helpful staff
- Good value for money
✗ Areas to Improve
- Maintenance issues (leaking AC)
- Noise insulation
- Occasional pest issues
Frequently Asked Questions
- Is it clean?
- Is the breakfast good?
- Is it near the station?
User Feedback
Great budget hotel.
Staff are very attentive.
Needs better maintenance.
Quick Info
- Category Hospitality
- Neighborhood Gubeng
- City Surabaya
- State Jawa Timur
- Postcode 60281
- Country Indonesia
More Hospitality
More in Surabaya
