Jl. Gubeng Pojok No.3, Ketabang, Surabaya, East Java, 60272
New Coklat Hotel is a budget option that receives mixed reviews. While some guests appreciate its proximity to the train station and affordable price, many report significant issues with cleanliness, maintenance, and service. Complaints about mold, dirty linens, and unhelpful staff are common. It is generally considered a last-resort option for transit travelers.
We analyze 70 public reviews for New Coklat Hotel using our data models and filter out spam to highlight only authentic feedback.
Only consider this for a very short transit if you are on a tight budget.
✓ What Works Well
✗ Areas to Improve
Good for a quick transit, but don't expect much.
Needs a major cleaning and renovation.
Service is inconsistent.