New Coklat Hotel
Hospitality · Budget Hotel

New Coklat Hotel

Jl. Gubeng Pojok No.3, Ketabang, Surabaya, East Java, 60272

Google Maps Updated: 25 May 2026
Authenticity Score: 55/100
About

New Coklat Hotel is a budget option that receives mixed reviews. While some guests appreciate its proximity to the train station and affordable price, many report significant issues with cleanliness, maintenance, and service. Complaints about mold, dirty linens, and unhelpful staff are common. It is generally considered a last-resort option for transit travelers.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for New Coklat Hotel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 35/100
Staff Hospitality 45/100
Pro Tip

Only consider this for a very short transit if you are on a tight budget.

Near Station
Budget Friendly
Pros & Cons

✓ What Works Well

  • Near train station
  • Affordable
  • Strategic location

✗ Areas to Improve

  • Cleanliness issues (mold/dirty linens)
  • Maintenance problems
  • Unhelpful staff
Frequently Asked Questions
  • Is it clean?
  • Is it near the station?
  • Is breakfast included?
User Feedback

Good for a quick transit, but don't expect much.

Needs a major cleaning and renovation.

Service is inconsistent.