PALM PARK Hotel & Convention Surabaya
Jl. Kapas Krampung No.45, Kaza Mall, Surabaya, Jawa Timur, 60142
Palm Park Hotel is a convenient choice for those visiting Kaza Mall, offering a decent stay for the price. Guests appreciate the spacious rooms and the helpful staff, especially during events. However, cleanliness is a recurring issue, with several reports of pests like cockroaches. The location is strategic for shopping, but the parking access can be a bit of a maze.
We analyze 67 public reviews for PALM PARK Hotel & Convention Surabaya using our data models and filter out spam to highlight only authentic feedback.
Use the mall's parking and follow signs carefully to reach the lobby.
✓ What Works Well
- Located inside Kaza Mall
- Spacious rooms
- Helpful staff
✗ Areas to Improve
- Pest issues (cockroaches)
- Confusing parking access
- Noise from nearby areas
- Is it easy to find parking?
- Are there pests in the rooms?
- Is it good for families?
Great for events.
Needs better pest control.
Good value for money.
- Category Hospitality
- Neighborhood Simokerto
- City Surabaya
- State Jawa Timur
- Postcode 60142
- Country Indonesia
