THE WIN Hotel
Jl. Embong Tanjung No.46 - 48, Embong Kaliasin, Surabaya, Jawa Timur, 60271
THE WIN Hotel is a budget-friendly option with a great location, but it suffers from significant management and maintenance issues. Guests frequently report poor cleanliness, rude staff, and disorganized check-in processes. While some find it acceptable for a quick, cheap stay, many others warn against it due to the lack of professionalism and poor facility upkeep.
We analyze 67 public reviews for THE WIN Hotel using our data models and filter out spam to highlight only authentic feedback.
Manage your expectations; it's a very basic budget hotel.
✓ What Works Well
- Strategic location
- Affordable price
- Friendly staff (some)
✗ Areas to Improve
- Poor management and service
- Cleanliness issues
- Disorganized check-in
- Is it clean?
- Is the service good?
- Is it near the mall?
Good location, bad service.
Needs better management.
Okay for a quick stay.
- Category Hospitality
- Neighborhood Genteng
- City Surabaya
- State Jawa Timur
- Postcode 60271
- Country Indonesia
