Grand Inna Tunjungan Hotel Surabaya
Hospitality · Classic Hotel

Grand Inna Tunjungan Hotel Surabaya

Jl. Gubernur Suryo No.1 - 3, Embong Kaliasin, Surabaya, East Java, 60271

Google Maps Updated: 25 May 2026
Authenticity Score: 75/100
About

Grand Inna Tunjungan is a historic hotel that guests appreciate for its central location and spacious rooms. However, many reviews point to aging facilities, noise issues, and inconsistent service quality. While some guests have a pleasant stay, others find the experience lacking for a 4-star hotel. It is best suited for those who prioritize location and heritage charm over modern amenities.

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We analyze 74 public reviews for Grand Inna Tunjungan Hotel Surabaya using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 60/100
Staff Hospitality 70/100
Pro Tip

Request a room away from the main road to avoid traffic noise.

Central Location
Historical Charm
Pros & Cons

✓ What Works Well

  • Strategic location
  • Spacious rooms
  • Friendly staff

✗ Areas to Improve

  • Aging facilities
  • Noise issues
  • Inconsistent service
Frequently Asked Questions
  • Is there parking?
  • Is it noisy?
  • Is breakfast included?
User Feedback

Great location, but needs renovation.

Staff are friendly, but service can be slow.

Good value for the location.