Jl. Gubernur Suryo No.1 - 3, Embong Kaliasin, Surabaya, East Java, 60271
Grand Inna Tunjungan is a historic hotel that guests appreciate for its central location and spacious rooms. However, many reviews point to aging facilities, noise issues, and inconsistent service quality. While some guests have a pleasant stay, others find the experience lacking for a 4-star hotel. It is best suited for those who prioritize location and heritage charm over modern amenities.
We analyze 74 public reviews for Grand Inna Tunjungan Hotel Surabaya using our data models and filter out spam to highlight only authentic feedback.
Request a room away from the main road to avoid traffic noise.
✓ What Works Well
✗ Areas to Improve
Great location, but needs renovation.
Staff are friendly, but service can be slow.
Good value for the location.